Offshore Support Services

Offshore Support Services

Why Outsource Offshore?

Offshoring has become a proven business strategy because of its profound effects on both buyers and providers/suppliers. Buyers are seeing dramatic savings by offshoring. According to recent analysis, buyers typically achieve over 30 percent net savings when they send work to a lower cost location. This will also provide access to key skills relevant for system improvement.

Sintelsat is capable of sustaining multiple network or customers at any dispersed location around the globe. Our worldwide installation projects allow us to establish our footprints in many regions of the world, providing technical/field/on-site offshore support and services related to satcom and telecom network operations. Currently, Sintelsat has growing offshore outsourcing demand in software development for network management, service management, business processes, and all IT related applications.

Sintelsat is offering offshore outsourcing services by providing global professional skills and IT staffs that will support the following network and business requirements:

NOC Operations

We have established our NOC facilities in Beirut, Baghdad, New
Delhi, and soon to have one in Afghanistan. Sintelsat can operate
more than one NOC, to provide geographic redundancy in the event
of one site being unavailable.

Field Representatives :

Central Asia – Afghanistan

Middle East – Lebanon, Iraq, Saudi, Oman, UAE,
Libya

Africa – Kenya, Zambia, Madagascar, Mauritius,
Nigeria

Asia – Philippines, Hong Kong, India, Pakistan

Europe – UK, Spain, Portugal, Romania, Greece

and many other upcoming regions like Southern Sudan

O&M

Sintelsat is offering highly experienced and excellent professional
network support and services to satellite communications and multiple
service terrestrial network operators to provide offshore O&M
service requirements.

Technical Support

More specialized and technically skilled on specific range of
satcom/ telecom products or equipments and Sintelsat can make them
available for you offshore.

On-site Program Management

Our Program Managers have excellent skills on coordination and
management of resources from network designing, installation, implementation
and support provisioning of the infrastructure.

Customer Support

Businesses are most willing to offshore call center work because
it is definitely non-core, and offshoring this particular non-core
function has proven to be cost-efficient.

Field Support

We can deploy offshore field support to outside plant or remote
sites. Sintelsat has regional partners and representatives that
can support your network on telecom installation or maintenance
requirements.

Helpdesk

Offshoring helpdesk is a flexible solution for organizations
where staffing 24/7 is hard to maintain. Sintelsat helpdesk provides
the customer a central point to receive help on various issues.
Larger help desks have several teams that are experienced in working
on different issues.

SintelSat is a global telecom company based in Long Island, New York providing infrastructure, systems, services and turnkey solutions using Satellite, Fiber, Microwave, FSO and Wi-Fi/ Wi-MAX wireless technologies.

CONTACT

USA :- Sintel Satellite Services,Inc.-
New York 100 Terminal Drive,
Plainview, NY 11803
Phone:- +1-212-202-0678   
E-mail :- sales@sintelsat.com

Copyright © 2023 Sintel Satellite Services

Scroll to Top